Legal agreement governing your use of ids338 services. Please read carefully before creating an account or placing bets.
Last Updated: January 1, 2026By accessing, registering, or using the ids338 platform, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety. If you do not agree with any part of these terms, you must not use our services.
These terms constitute a legally binding agreement between you (the "User" or "Player") and ids338 (the "Company," "we," "us," or "our"). Continued use of our platform following any modifications to these terms constitutes acceptance of those modifications.
For the purposes of these Terms & Conditions, the following definitions apply:
Use of the ids338 Platform is subject to strict eligibility requirements. By creating an Account, you represent and warrant that:
ids338 reserves the right to request documentation verifying your identity, age, and residency at any time. Failure to provide requested verification within a reasonable timeframe may result in Account suspension or closure and forfeiture of funds.
Individuals accessing the Platform from jurisdictions where online gambling is illegal are strictly prohibited from using our services. While ids338 primarily serves Indonesian players, we cannot verify the legality of online gambling in every possible jurisdiction. You assume full responsibility for ensuring your use of the Platform complies with applicable local laws.
To access betting and gaming services on ids338, you must create a personal Account by providing accurate information including your full name, date of birth, email address, phone number, and residential address. Each individual is permitted to maintain only one Account on the Platform. Creating multiple Accounts ("multi-accounting") is strictly prohibited and constitutes grounds for immediate Account closure and forfeiture of all funds.
ids338 implements Know Your Customer (KYC) procedures to prevent fraud, money laundering, and underage gambling. As part of our verification process, you may be required to submit:
Verification is typically completed within 1-4 hours during business hours. Unverified Accounts may face withdrawal restrictions until verification is completed. All documents are handled confidentially in accordance with our Privacy Policy.
You are solely responsible for maintaining the confidentiality of your Account credentials, including your username and password. You must:
ids338 is not liable for any losses resulting from unauthorized Account access due to your failure to maintain credential security. You are responsible for all activities conducted through your Account, regardless of whether you authorized them.
You may close your Account at any time by contacting customer support. Upon closure, any remaining balance will be returned to you following verification procedures, minus any outstanding obligations. ids338 reserves the right to close or suspend Accounts that violate these Terms, engage in fraudulent activity, or remain inactive for extended periods.
ids338 accepts deposits through major Indonesian banking institutions including BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, and BSI. Minimum deposit amounts vary by payment method but typically start at Rp 50,000. Maximum deposits are set at Rp 50,000,000 per transaction for most methods. All deposits must originate from a bank account or payment method registered in your own name. Third-party deposits are prohibited and will be returned.
Deposit processing times vary by banking institution. Most transfers are credited instantly or within 15 minutes during banking hours (Monday-Friday, 09:00-16:00 WIB). Deposits outside banking hours may take longer to process. ids338 does not charge fees for deposits, though your bank may impose transaction fees.
Withdrawal requests can be submitted through your Account dashboard once KYC verification is complete. Minimum withdrawal amount is Rp 100,000, with a maximum of Rp 50,000,000 per transaction. VIP members may enjoy higher limits. Withdrawals are processed to the same bank account used for deposits to prevent money laundering.
Standard withdrawal processing time is 15 minutes to 2 hours during operating hours (08:00-20:00 WIB daily). First-time withdrawals and withdrawals over Rp 10,000,000 may require additional security verification, which can extend processing time to 4-24 hours. ids338 does not charge withdrawal fees, though your receiving bank may impose receiving fees.
To prevent money laundering and bonus abuse, all deposits must be wagered at least once (1x turnover) before withdrawal. For example, a Rp 1,000,000 deposit requires at least Rp 1,000,000 in total bets before withdrawal is permitted. Bonus funds are subject to specific wagering requirements detailed in Section 6.
You may not use your Account as a banking or money transfer service. Deposits followed by immediate withdrawal requests without substantial wagering activity will be rejected and may result in Account restrictions. ids338 reserves the right to reverse transactions, void bets, or close Accounts engaged in suspicious financial activity.
All bets placed on the ids338 Platform are governed by the specific rules of each game type. By placing a bet, you acknowledge that you have read and understood the applicable game rules. Once a bet is confirmed, it cannot be cancelled or modified except in cases of obvious technical error as determined solely by ids338.
Sports betting markets are settled based on official results declared by governing sporting bodies. If an event is postponed, rescheduled, or abandoned, bets may be voided or settled according to specific market rules. Live betting odds change dynamically based on game progress; your bet locks in at the odds displayed when you confirm the wager. Obvious pricing errors will be corrected, and affected bets may be voided.
All casino games, including live dealer games and slots, operate on certified Random Number Generator (RNG) systems that ensure fair and random outcomes. Return to Player (RTP) percentages are published for transparency but represent long-term statistical expectations, not guarantees for individual sessions. Malfunction voids all pays and plays.
ids338 reserves the right to impose maximum bet limits, maximum win limits, and maximum payout limits on any market or game. These limits may vary by game type, player status, and other factors. We also reserve the right to refuse or limit any bet at our discretion, particularly if we suspect advantage play, coordinated betting, or other forms of betting abuse.
ids338 reserves the right to void bets in cases of obvious error, technical malfunction, fraudulent activity, or rule violations. All betting disputes must be reported within 14 days of the relevant event. Decisions made by ids338 management regarding bet settlement are final and binding.
ids338 offers various bonuses and promotions including welcome bonuses, reload bonuses, cashback offers, and free spins. All bonuses are subject to specific terms and conditions that are clearly stated in the promotional materials. By claiming a bonus, you agree to abide by these terms.
Most bonuses carry wagering requirements (also called turnover or rollover requirements) that must be fulfilled before bonus funds or winnings derived from bonuses can be withdrawn. Wagering requirements are expressed as a multiple of the bonus amount or the deposit plus bonus amount (e.g., "30x bonus" or "25x deposit + bonus"). Different game types contribute differently toward wagering:
ids338 strictly prohibits bonus abuse, including but not limited to: creating multiple Accounts to claim multiple bonuses, using betting strategies designed specifically to clear wagering requirements with minimal risk, coordinating with other players to manipulate outcomes, or exploiting software bugs or errors to gain unfair advantage. Detected bonus abuse will result in forfeiture of bonus funds, voiding of related winnings, and potential Account closure.
Withdrawing funds before completing wagering requirements typically results in forfeiture of the bonus and any winnings derived from it. Some promotions may impose maximum win caps or maximum cashout limits even after wagering requirements are met. Always review specific promotion terms before claiming.
The following activities are strictly prohibited on the ids338 Platform and may result in immediate Account suspension or closure, forfeiture of funds, and legal action:
To the maximum extent permitted by applicable law, ids338 and its officers, directors, employees, affiliates, and service providers shall not be liable for:
In no event shall ids338's total liability to you exceed the amount of funds held in your Account at the time the claim arose. Some jurisdictions do not allow limitation of liability for certain types of damages, so these limitations may not apply to you.
You agree to indemnify, defend, and hold harmless ids338 and its affiliates from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your violation of these Terms, your use of the Platform, or your violation of any rights of third parties.
These Terms & Conditions shall be governed by and construed in accordance with international commercial law principles. Where disputes involve interpretation of specific provisions, reference may be made to Indonesian consumer protection standards as contextual guidance, given our primary market focus.
In the event of any dispute arising from these Terms or your use of the Platform, you agree to first attempt resolution through good-faith negotiation with ids338 customer support. If informal resolution fails within 30 days, the dispute shall be submitted to binding arbitration conducted in English, with arbitration rules and venue to be determined by mutual agreement.
You waive any right to participate in class-action lawsuits or class-wide arbitration against ids338. All disputes must be brought on an individual basis.
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if such modification is not possible, the provision shall be severed. The remaining provisions shall continue in full force and effect.
For questions, concerns, or disputes regarding these Terms & Conditions, please contact ids338 through the following channels:
We aim to respond to all inquiries within 24 hours. For urgent matters, live chat provides the fastest response.
These terms are designed to protect both players and the platform. We comply with international best practices in online gambling regulation and maintain transparent policies.
All games are audited for fairness and randomness. We enforce strict anti-fraud measures and prohibit unfair betting practices to ensure integrity for all players.
ids338 requires all users to be at least 21 years old. We implement strict KYC procedures and identity verification to prevent underage gambling.
All deposit and withdrawal terms are clearly stated. We do not charge hidden fees and process withdrawals promptly according to published timelines.
We promote responsible gambling and provide tools to help you maintain control. Visit our Responsible Gaming page for self-exclusion options and support resources.
If any part of these terms is unclear, our customer support team is available 24/7 to answer questions and provide guidance in English or Indonesian.
Our comprehensive FAQ section answers common questions about account usage, bonuses, payments, and more. For specific legal inquiries or clarification on any term, contact our support team directly.
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